Delivery before 3pm can be dispatched on the same day.

When you place an Order you are offering to buy it for the price stated, subject to these Terms.

When you place your Order online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your Order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your Order. Once we have sent the confirmation email we will then check availability and contact you with a further email. If the Product is available and the details of the Order are correct, this email will be deemed an acceptance and will specify delivery details and confirm the price of the Products purchased. If the Product is not available we will also let you know by email.

Beauty Fresh Hub may cancel any sale, an order and not supply Products if it is reasonable to do so and may change or discontinue the availability of Products at any time at its sole discretion. If an Order is cancelled, any payment made for the Products will be refunded in full. This does not affect your Statutory Rights.

We always try to make sure that the prices are precise but errors may occur. If we find an error in pricing of the Products in your Order we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming your Order at the correct price or cancelling it. If we are unable to reach you we will treat the Order as cancelled. If an Order is cancelled, any payment made for the Products will be refunded in full.

You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify. For more information about for dispatches to UK addresses go to our delivery methods section.

Prices are quoted on the Web Sites in UK pounds – outside the UK your credit card company should exchange the amount charged to the currency of your country at the current rate. Please note that both charges and refunds are in UK pounds.

Non-EU customers are responsible for Import Duty/Tax in their respective countries. Unfortunately we cannot advise you what these costs will be – please consult your local customs office for more information.do

  • We try to keep the Web Sites as up to date as possible but cannot guarantee that a particular Product will always be available. If we can’t supply a Product you will not be charged for it and we will refund or re-credit your account with the amount debited by us. If an item is out of stock, we’ll happily send you an e-mail when it’s back in stock. Send us an email and we will notify you when we expect delivery for each affected item.

All offers are available while stocks last. If we are unable to supply a Product you have Ordered, we will notify you as soon as we can after receiving your Order. If this happens, you may cancel your Order and we will refund you the money you have paid for it.

All product samples are provided Free of Charge. Beauty Fresh Hub  will always endeavour to supply all samples ordered but no guarantees are given written, implied or otherwise.

Beauty Fresh Hub reserves the right not to supply the ordered samples or to change the type and quantity of the ordered samples without prior notification.

you can choose any credit cards or debit cards for your purchase, we do not accept cheques or postal order.

we always try to keep our best to keep all up to date and stocks all products, for any reason if the product isn’t available we always can send you back order. If the product is discontinued and not in stock we will full refund it.

Al our products despatched either with royal mail or other company needs signature. Please specify the security details if you live in flat. we will not be liable for any loss caused to you by late delivery.

Please allow us 7 working days to process your payment for refunds.

Copyright and Trade Marks

The copyright in the  Beauty Fresh Hub  Web Sites and the content of all the software, web sites and pages relating to  the Beauty Fresh Hub  Web Sites is owned by, or licensed to Beauty Fresh Hub , unless otherwise specified and may not be used, copied or altered without our express consent.

Copyright extends to the design, look, logo and feel of the Beauty Fresh Hub  Web Sites, all images on it and its marketing materials. You cannot use the Beauty Fresh Hub Web Sites for commercial or non-commercial use.

Subscription 

You can subscribe to the Beauty Fresh Hub  below to get frequent updates on latest products, offers and our other services. You will get an email whenever there’s new post published.

Loyalty points

All your loyalty points will be automatically saved in to your accounts and we will send you regular updates about your points so you can enjoy the benefits of free product and discount!

Free gift

Whenever you spend £60.00 or over with us you are eligible to get free gift sets. Your gift wont be added too you basket it will be straight added to your order. Your gift is subject to availability. It may varies from website images depending on stocks.

Damaged Item

We trust in our delivery service to deliver your order in an acceptable state. If this is ever not the case and you find you are in possession of an order which has been damaged in transit, please contact us and we will replace the damaged item and organise a free returns to send the damaged item back to us. We want you to enjoy your shopping experience with us Samples.

We do not supply unlimited samples. It will be depend on your order. We have list of all Dermalogica and Elemis, Environ,Jane Iredale samples and you will be able to choose samples of your choice.

How to order quick ?

There are several ways to speed up the ordering process:

  • You can use our Quick Order list which shows all of the products and samples that can be found on our site. It simply shows the Product Name and the Add to Basket button. The list is very long and can be categorised by using the Filter by Category drop down list at the top of the page.Please sing in your account and then there is a personalised Quick Order list which shows only the items you have ordered from us in the past. The Quick Order link can be found in the My Account section when logged in. you can create your wish list on our website and we will send email to our friends and family and they can order to surprise you.  You can repeat any orders you have placed in the past. Simply click on the Order History link in the My Account section when logged in. Click on the Repeat link for the corresponding order that you would like to repeat. You can use your favourite social media to log in your account and make ordaining easy.

Payments

There are few methods you can choose to pay. Simply you can use any debits or credit cards, just follow the instructions.

You can ring us on the number has been provided on the website and we are happy to take your payment over the phone. It’s always quicker to pay on sagepay. It’s very simple and quick and preferred method.

Please Note: Cheques now take up to 7 working days to clear through the banking system and we will be unable to process your order until the funds have cleared.

Privacy Policies

As a responsible on-line retailer we take our responsibilities towards your privacy very seriously. We would therefore like to be very clear about what information we store about you, what we don’t, what we share with third parties and why, and how we handle the security of this information. We strictly don’t share your information with third party.

If you want to browse our store you can do so without the need to provide any personal information. Only when you want to buy do you need to register. At this point we then ask you for personal information.

When you register with us we need the following information:

  • Full Name
  • Home Address (Billing Address – must be the address that is held with your card issuer)
  • Telephone Number
  • Email Address
  • Newsletter Preference
  • Other Addresses (Delivery Address – only if you have placed an order that you need delivered to an alternate address)

All of this information is stored on our secure servers and all communications are encrypted using the latest technology available. This means that the only people who see this information is you and us. None of the information that you send over the

We don’t store any further information about you. It’s that simple. All payment or financial information is stored with payment providers who have well established and published security procedures.

We use your information for two purposes only:

Accounts & Fraud prevention

We need to store information about you so that we can maintain a good professional relationship and ensure that we send the items you buy to the correct location. We will also, from time to time, send out service and marketing announcements that relate directly to Aarna Beauty. You will not be able to opt out of the service announcements, but if you do not want to receive the marketing announcements or other promotional material then please opt out by unchecking the box in your account details.

We are legally obliged to ensure that customers buying from our site are who they say they are. We are therefore required to pass some personal information to the following third parties to help prevent fraud:  Payment Service Providers & Your card issuer.

The information we provide is your Name and Billing Address and these are checked with your card issuer to ensure that they match. Your security code and any 3D Secure (Verified by Visa and MasterCard SecureCode) information that you provide when entering your card payment details are used to confirm the payment.

We will never provide, free of charge or otherwise, your information to any other third parties for any reasons other than those mentioned above. We will never allow your information to be used for direct marketing of any type by anyone.

Do you about Cookies?

If you want to just browse Beauty Fresh Hub , but you don’t want to buy or store anything in your basket, then you don’t need to enable them. If you want to shop and buy then cookies must be enabled. What are cookies, what information do they contain and why are they necessary? All of this information is provided below. Cookies are small text files that are stored on your computer by some web servers. They can contain anything that the website wants to store on your machine. Some unscrupulous sites use what are known as Tracking Cookies which are generally accepted to be Spyware and are for their benefit not yours. Many web sites use cookies as a temporary store of information and use it to improve your browsing experience. Some of these cookies can remain on your machine for a long time. They may expire years into the future. Beauty Fresh Hub store what is known as a Session Cookie. This is a text file that contains a Session ID which is basically a very long and meaningless code, that enables us to remember what you’ve added to your basket and when you’re logged into your account. As soon as you leave our website and shut down your web browser this cookie is no longer used.

Cookies can be used to store many types of information. Unscrupulous sites store personal information that help them track which sites you have visited and what products (if buying) you have looked at. This enables them to build up a profile of your browsing habits and directly market what they are selling to you. Other sites store temporary information to enable them to operate their sites correctly or improve your browsing experience. None of this information would be able to be used by anyone else.

Beauty Fresh Hub only stores the Session ID and nothing else at all.

Cookies help web sites to manage their content and usability. They can help maintain good access speeds to sites and they can improve your experience. They are necessary to most sites. If you have concerns about cookies then down load and use a web browser such as Firefox which enables you to allow all sites to store cookies but enables you to choose to remove them all when you shut down. Some other web browsers don’t provide this functionality. Below are links to some free to use browsers including Firefox.

We have a full set of protocols to ensure that we secure all of your information and any information you send to us.

All of the information we hold about you is stored in a secure database on our web server. This information can only be accessed by you logging on to your account through the website or by a member of our team through the administration system. There is no other way for people to access this information. The server is ‘behind’ a firewall which prevents unauthorised access from anyone who would want to try to break into the system. In addition the database on the server is further protected by requiring a username and password to be able to access the information stored within.

Each of the computers we use at our offices are fully protected using Firewalls, Anti-Virus and Anti-Spyware software. These are constantly updated and maintained and prevent unauthorised access to the computers my malicious computer users, computer viruses and spyware applications.

All of the staff who will be dealing with your orders and your information are required to work within our secure environment and are required to provide authentication at all necessary stages. All rights and permissions are allocated only insofar as is necessary for them to complete their jobs.

Dermalogica Allergy Advice

Dermalogica Product Allergy Advice

We have been contacted by a number of our customers regarding products and ingredients that may need to be avoided by people with a Nut Allergy. We have consulted with Dermalogica and the the list of products to be cautious of are:

Walnut (seed oil) Juglans Regia

Retail

  • Dermalogica Sheer Tint Moisture SPF 20 Light
  • Dermalogica Sheer Tint Moisture SPF 20 Medium
  • Dermalogica Sheer Tint Moisture SPF 20 Dark

Walnut (shell powder) Juglans Regia

Professional

  • Body Microfoliant

Hazel Nut (seed oil) Corylus Avellana

Professional

  • Soothing Additive
  • Clearing Additive
  • Revitalising Additive

Kukui Nut ( seed oil) Aleurites Moluccana

Retail

  • Dermalogica Precleanse
  • Dermalogica Power Rich
  • Dermalogica Age Reversal Eye Complex

Professional

  • Clean Massage Oil Base
  • Precleanse
  • Energising Oil – Professional Strength

Horse Chestnut (seed oil) Aesculus Hippocastanum

Retail

  • Dermalogica Clearing Mattifier
  • Dermalogica Concealing Spot Treatment
  • Dermalogica Oil Control Lotion
  • Dermalogica Overnight Clearing Gel
  • Dermalogica Post Shave Balm

Professional

  • MediBac Clearing™ Oil Free Massage
  • MediBac Clearing™ Complex
  • MediBac Clearing™ Masque Part 1
  • MediBac Clearing™ Masque Part 2
  • MediBac Clearing™ Oil Control Lotion

Prunus Armeniaca (Apricot) Kernal Oil

Retail

  • Dermalogica Gentle Cream Exfoliant
  • Dermalogica Power Rich
  • Dermalogica Precleanse

Professional

  • Clean Massage Oil Base
  • Energising Oil – Professional Strength
  • Enzymatic Sea Mud Pack
  • Gentle Cream Exfoliant
  • Power Recovery Pack
  • Precleanse
  • Stress Relief Oil – Professional Strength

Hydrolised Pearl

Retail

  • Dermalogica Cover Tint SPF 20 Light
  • Dermalogica Cover Tint SPF 20 Medium
  • Dermalogica Cover Tint SPF 20 Dark
  • Dermalogica Sheer Tint SPF 20 Light
  • Dermalogica Sheer Tint SPF 20 Medium
  • Dermalogica Sheer Tint SPF 20 Dark
  • Dermalogica SkinPerfect Primer SPF30

Need more information?

If you need any further information email: info@beautyfreshhub.com and we’ll be very happy to answer any further questions you may have.